Communicating with guests for an event

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Communicating with guests for an event


Scheduled messages to guests
By default, when you create an event we setup the following email messages:


  • "Reminder to RSVP" message, automatically sent to guests who have not responded to the invitation one week before the event asking them to RSVP
  • "Reminder" message, sent 24 hours before the event to all guests who responded "Yes" to the invitation
  • "Thank you" message, sent 24 hours after the event to all guests who responded "Yes" to the invitation


You can view, edit, and opt not to send these messages under the "rsvp options" tab (accessed by clicking on the "additional options" tab). Once the invitation has been sent, you can also view, edit, schedule or send these and other messages at any time, as well as elect to send updates or reminders to guests via SMS (text) message (fees apply, see here) by performing the appropriate action under the "communications" tab.


Guest comments/messages
When guests view the event web page, they have the option of sending you a private message by clicking the <message host> button or, if the event stream is public, they can leave a public comment on the event web site.


Private messages are attached to the RSVP notification emails that you receive. Alternatively, you may view private messages by going to your event management page, clicking the 'event report' tab and then clicking the "private messages" option. This will take you to a page with a list of private messages sent to you. To respond to a private message, click the <reply> button for the guest on the private messages page.


When a guest RSVPs for an event, they have the option of leaving a public comment on the event web site. Guests can also elect to send the host a private message, which only the host can see and respond to using the options contained in the "event report".


Guests with a party of more than one who RSVP with a yes or maybe also have the option to modify the size of their group as well as the names of the members of their party. For more information, see Group RSVPs for events.


Please also read our Invite FAQ for answers to our most frequently asked questions that relate to invites and communicating with guests.


See also Event Stream


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