Reporting
From Help.pingg.com
Managing and extracting information about your event/ecard
Once you have created your invitation or ecard and sent out your first messages to guests or recipients, you can see and monitor activity relating to your event or ecard through the "event report"/"ecard report".
Event/Ecard Statistics
Ecards
The event/ecard report tab contains a pie chart showing delivery statuses to date. It also contains email statistics for the sent ecards.
Events
In the case of an invite, the event report shows guest RSVPs in the pie chart, along with a count of each type of RSVP. A high-level summary of current headcount is also visible by default. Click the "More" link in this section to view email statistics.
Email Statistics
The total 'Emails Delivered' indicates the number of invitations/ecards that were sent. The total 'Estimated Opened' figure tells how many of your guests/recipients opened their emails. Please be aware that the number of emails opened is an estimate. We tend to under report emails opened because we cannot track opened emails 100% accurately. This is because our tracking system for email invites/ecards works using a very small tracking image within the email. An email counts as opened when our tracking image opens. What this means is that guests/recipients whose email clients do not show images, or who are behind a firewall that blocks tracking requests, or who have disabled viewing images within emails do not get counted.
If you see "Email Block Request", this means that at least one guest / recipient has indicated that no further communication from you was desired. "Unsubscribe request" indicates the number of guests who opted to be unsubscribed for all future communication about that particular event /ecard. If any of your guest's email address bounced, then you will see a link called "Fix Bounces". Click it to be taken to a page where you can either fix the email address for those guests or remove them from your list.
Guest List and Event Management
The event/card report contains your guest list and RSVPs. You can print and export your guest list by clicking the <print & export> button.
The event/ecard report also contains a list of event activity in the form of an event stream. You can scroll through your event stream detailing event activity including who has opened your email messages, visited your site, and (as appropriate) left an RSVP. You can also read comments posted by guests as well as read private messages sent by guests, all from within the event stream. Easily download the stream in either .csv or .txt file formats.
Some items in the event stream are only visible by the organizer. Also, you can also easily remove any item from the event stream by clicking the red x in the listing for the item. So there is no need to worry about your guests seeing private information. For more on the event stream, please visit our Event Stream page.
You can scroll through a list detailing who has opened your email messages, visited your site, and (as appropriate) left an RSVP or private message for you to see. You can easily download this list in either .csv or .txt file formats.
Event/Ecard Management
Furthermore, since the event/ecard report is aimed at making it easy for you to manage your event/ecard, it contains links to the most common actions organizers/senders perform after sending an invite/ecard. These actions include adding guests/contacts, editing guests/contacts, visiting the event/ecard web page, editing the invite and resending the invite.
The event/ecard report tab also includes a section which allows you to add tweets (from Twitter), related to certain terms you specify, to your event stream. For more on this feature, please see our Using Twitter page.
Basically, the event report tab of your event management page is your one-stop shop for most of your event monitoring and management needs.
Ensure that you check it regularly, as it gives a nice summary of all activity related to your event.